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Class & Event Policies

Class space is limited, so please sign up as soon as possible. You can reserve your space by purchasing online or in person. Unless otherwise noted in the class description, all classes are for students 16 and up.

We like to keep our classes small to ensure everyone has equal attention, but we require a minimum number of students for each class to run. If a class does not have the required minimum number of attendees within 48 hours of the scheduled class, we will email students to issue a full refund or a store credit, which can be applied to a future class.

Cancellation:  if you cannot attend a scheduled or private class you have signed up for, we will issue a refund as a store credit *only if* you notify us at least 72 hours before the first class session. IF YOU CANCEL LESS THAN 72 HOURS BEFORE THE CLASS, YOUR CLASS FEE IS NON-REFUNDABLE AND NON-TRANSFERABLE TO ANOTHER CLASS. We are unable to make any exceptions to this rule. This ensures that we can allow another student to fill your space. No-shows will forfeit all class fees.

Special Events/Guest Instructor Classes: Seats for special events, master classes, and visiting instructors are non-refundable. Seats may, however, be transferred to someone else. If you're unable to attend, please notify us immediately, as we may have a waitlist. If not, it's the attendee's responsibility to find someone to take their spot.

Weather-Related Class/Store Policy: Living in New England, we always need to be aware of Mother Nature. If we need to cancel a class due to weather, we will notify each student via email or phone. We will also reschedule the class or offer a store credit, which can be used for any classes or merchandise. Check out our social media and website for any weather-related updates.

Classroom sewing machines are available at request unless specified in the class description. Materials are not included unless otherwise stated in the class description.

If you bring your machine to class, please let us know you are bringing your machine so we can have a space ready for you. You must also know how to run and operate your machine unless you are coming to the Machine Basics class.

Classes will start promptly as scheduled. Please arrive no earlier than 15 minutes before the start time to set up and prepare for class (you're welcome to arrive earlier to shop, however). We cannot accept students after the first 15 minutes of class. If you are later than 15 minutes and are not allowed into class, we cannot offer you a store credit or refund for the missed class.

For more information concerning returns, shipping, service, or other questions, please see our FAQs.

    Updated January 2025