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Class Policies

Class space is limited, so please sign up as soon as you can. You can reserve your space by sending us an email, calling, or swinging by the shop to pay for your seat in full. All classes are for students 16 and up unless otherwise noted in class description.

We like to keep our classes small to make sure everyone has equal attention, but we do require a minimum number of students for each class to run. If a class has not met the required minimum number of attendees within 24 hours of the scheduled class, we will contact students via email to issue a full refund or a store credit, which can be applied to a future class.

Cancellation:  if you are unable to attend a scheduled or private class that you have signed up for, we will issue a full refund in the form of a store credit *only if* you notify us at least 72 hours prior to the first class session. IF YOU CANCEL LESS THAN 72 HOURS BEFORE THE CLASS, YOUR CLASS FEE IS NON-REFUNDABLE AND NON-TRANSFERABLE TO ANOTHER CLASS. We are unable to make any exceptions to this rule. This is to ensure that we can give another student the opportunity to fill your space. No-shows will forfeit all class fees.

Special Events/Guest Instructor Classes: Seats for special events, master classes, and visiting instructors are non-refundable. Seats may, however, be transferred to someone else. If you're unable to attend, please notify us immediately as we may have a waitlist. If not, it's the attendee's responsibility to find someone to take their spot.

Weather-Related Class/Store Policy:  Living in New England, we always need to be aware of Mother Nature. If we need to cancel a class due to weather, we will notify each student via email or phone. If a class is canceled due to weather, we will reschedule the class or offer a store credit, which can be used for any classes or merchandise. The store will be closed based on local NH school district closures. Check out Facebook and our store Home page to see any weather-related updates.

Classroom sewing machines are available at request, unless specified in the class description. Materials are not included unless otherwise stated in class description.

If a you bring your own machine to class, please let us know you are bringing your machine so that we can have a space ready for you. You also need to know how to run and operate your machine, unless you are coming to the Machine Basics class.

Classes will start promptly as scheduled. Please arrive 10–15 minutes before the start time to set up and be ready for class. We cannot accept students after the first 15 minutes of class. If you are later than 15 minutes and are not allowed into class, we cannot offer you a store credit or refund for the missed class.

For more information concerning returns, shipping, service or other questions please see our FAQs.